Pick Up & Delivery
We currently create for pick up and delivery from Gledswood Hills on Monday, Wednesday, Friday & Saturday between 9am - 5pm. Deliveries outside our standard days are available upon request. Sunday deliveries available on Mothers Day & Valentines Day. No pick up and delivery available on public holidays.

Delivery Times
An exact time for delivery cannot be guaranteed however we will work with you to get your order to its destination as soon as possible. Deliveries to a business or residential address will be made by 5pm on the requested delivery date. If you require flowers outside of our standard pick up and delivery days please email info@evalunadesigns.com.au for a quote.

Orders
All orders are to be placed by 4pm the day before the desired delivery/pick up day.
A confirmation email will be sent to you detailing your order, if there are any changes that need to be made please email info@evalunadesigns.com.au or call 0431 277 344 during business hours. We do not accept responsibility for incorrect delivery details once orders have left the studio and no refunds will be made for incorrect delivery information. If an order needs to be re-sent an additional delivery fee will apply to all locations.

Product Description/Variations
Pictured designs are a guide to Evaluna Designs floral arrangements & terrariums. In keeping with our promise to supply you with the freshest florals some floral materials, vases and products may be substituted at our discretion. Some designs may vary due to seasonal availability. Should you have any questions please contact info@evalunadesigns.com.au prior to placing your order.

Product Quality
Should you not be satisfied with your order upon delivery due to poor quality or incorrect items please email a clear photograph of the item to info@evalunadesigns.com.au with a description of the fault within 24 hours of receipt. For further details please see our returns policy.