Attention to Detail – What You Have Ordered 

Due to seasonal availability with certain flowers and arrangements pictured on this website may vary slightly in design or appearance to what is delivered. If a particular flower, product or container is unavailable, an item of similar quality and value will be substituted.

Some flowers are affected by delivery and freight schedules, we will endeavour to advise you should this be the case. Flower availability varies between seasons, the florist may use their choice of flowers to ensure your delivery is dispatched on time, for the delivery date requested.

Product Substitution

We endeavour to ensure all arrangements delivered are identical to the images advertised on our website. However flowers, plants, wrapping and containers are seasonal and subject to availability on the day of delivery, our team of florists will do their upmost to substitute the product that is unavailable at the time to complement the image on the website. This policy applies so that we can ensure that the recipient receives the best possible blooms on the day of delivery this policy applies to all deliveries including. We reserve the right to substitute goods of equal or greater value.

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